Author: Morgan Hass

2018 Black Friday and Cyber Monday: The Numbers Are In

12-2018-black-friday-cyber-monday_blog-header

Slow cookers are in. Big-screen TVs are out. Plus, this was the first Black Friday Cyber Monday (BFCM) weekend since the iconic Toys R Us closed up shop. Here’s our annual recap of what went down during the biggest shopping weekend of the year. T-Minus 4 weeks until 2019, but who’s counting? Consumers are racing […]

Why Legacy Retailers Are Thinking More Like Startups

11-2018_startup-mentality-legacy-retailers_blog-header-2

From in-store VR technology to flexible delivery options, legacy retailers are adopting more cutting-edge solutions to bring end-to-end structural flexibility to their supply chain and improve customer experiences. Thanksgiving. Black Friday. Cyber Monday. If we haven’t already, most of us will spend more time shopping over the course of the next few weeks than we […]

Omnichannel Fulfillment: How Retailers are Optimizing for the Holidays

11-2018_q4-prep_blog-header

The holidays are right around the corner and customer expectations have never been higher. How are retailers using omnichannel fulfillment to prepare for the 2018 holiday season? Customer data is critical, especially in terms of Q4 planning. Retailers need to know what we buy, when we buy, and notably, where and how we buy. With […]

Outdated Supply Chains Can’t Meet Consumers’ “Need-It-Now” Mentality

10-2018_convey-blog_blog-header

Find out how to satisfy the “need it now” mentality of your customers through a better last-mile strategy from our technology partner, Convey’s, VP / Chief Marketing Officer, Kirsten Newbold-Knipp. Before eCommerce, consumers shopped in stores, not from their homes. Inventory was sent in scheduled, bulk shipments and the destination was a shelf, not a doorstep. […]

Part 3: Delighting Customers Through Superior Retail Operations (Video)

10-2018_ssw_panel_blog-header_part-three

In our final installment of the Seattle Startup Week Panel, Delighting Customers through Superior Retail Operations, we learn which retailers are doing well online, why people still feel compelled to go to the store, and also, what to expect with online grocery shopping.   You can also access the video here >> Laurel Martin: I’m […]

Part 2: Delighting Customers with Superior Retail Operations (Video)

10-2018_ssw_panel_blog-header_part-two

At this year’s Seattle Startup Week, our CEO and co-founder, Karl Siebrecht, was joined on a panel with BevyUp’s co-founder and CEO, Mauricio Cuevas, and FitCode’s co-founder and CEO, Rian Buckley. In part two, find out which retailers are leading and fostering innovation in their retail operations, what functions retailers should own internally instead of […]

Part 1: Delighting Customers with Superior Retail Operations (Video)

10-2018_ssw_panel_blog-header_part-one

Last week, we attended Seattle Startup Week in Pioneer Square. FLEXE CEO and co-founder, Karl Siebrecht, was on a panel alongside Rian Buckley, co-founder and CEO of FitCode, and Mauricio Cuevas, co-founder and CEO of BevyUp, and moderated by Laurel Martin. Together they addressed how to delight customers with superior retail operations. Below is part […]

Lull Case Study: Order Fulfillment that Doesn’t Keep You Up at Night

Lull-case-study-inventory-management

Lull uses FLEXE for order fulfillment to their customers. As a result, they’re saving 30% on FedEx costs, reducing delivery times by 51%, and reaching 88% of their marketing with two-day delivery. Here’s how. Nearly a third of our lives are spent sleeping. A good mattress impacts our sleep; sleep impacts our health. Up until […]

4 Ways to Improve Inventory Management and Delivery (Webinar)

09-2018-flexe-shippo-webinar_blog-header

Your delivery promise can make or break a sale. For example, 99 percent of U.S. consumers say fast delivery is important to them when making online purchases. Amazon has raised the bar. But, not every retailer can match what Amazon has built. Nor should they. As an online retailer, there are other ways to attract […]

Takeaways from 2018 Prime Day

08-2018_prime-day_blog-header

Prime Day 2018 was historic. That is, until next year, when it will be even bigger. Prime Day shoppers spent an estimated $4.2 billion during the sale—spanning across more than 100 million products. To compare, across all U.S. retailers, Americans spent $7.9 billion on Black Friday and $6.6 billion on Cyber Monday in 2017. Amazon […]

// from Jordan Furdock at Net-Results