Here at FLEXE, we get the opportunity to work with a lot of great warehouse providers. Now, we’ve created a way to recognize them and a new level of transparency into our provider data.
Every warehouse provider in the FLEXE network undergoes a vetting process before it can be listed in our marketplace. During that process, we assess providers’ certifications for security and safety, their tenure in the industry, as well as the types of storage space and services they offer.
The FLEXE Premier Provider program recognizes warehouse providers who have not only passed our vetting process with flying colors, but have bid on and completed projects with customers, and repeatedly delivered exceptional customer experiences.
Find your providers faster
For our retailer and brand customers, the Premier Provider program provides more transparency and makes it easier to identify which warehouse providers have attained Premier status. When searching for space, the Premier Provider badge is visible near the listing. This level of transparency helps our customers make faster, more informed decisions about which providers to use.
The benefits for our customers are:
- It’s easier to recognize our top-performing providers when conducting a search for warehousing and fulfillment services
- Premier Providers have a proven track record of project success and customer experience
- Can trust that you have a true provider in the success of your business and that your products are in the most capable of hands
What makes a Premier Provider?
The Premier Provider program recognizes warehouse providers on an annual basis. It highlights warehouse providers that have:
Premier Providers continually demonstrate the ability to take on varying projects with different types, scopes, and handling requirements. Regardless of requirements, a Premier Provider executes every project with efficient, thorough operations and services.
Premier Provider are champions of the FLEXE platform, and actively use it to provide real-time transportation and inventory updates to customers.
Premier Providers are assessed on an ongoing basis. Those that qualify year after year, are providers that continually exceed our standards and quality metrics.
For our warehouse providers, the benefits of this program are:
- Premier status is visible in the FLEXE marketplace. Those that have the Premier Provider badge are easier to recognize in Search and the Warehouse Detail page, and will lead to more projects
- The Premier badge signifies a level of trust. It’s something our providers have earned over and over again—making them ideal partners for our customers
- Premier Provider will gain early access to new features on the FLEXE platform and the ability to provide feedback
Why are we doing this?
When working with FLEXE, you can be sure you’re working with the best warehouse providers in the business. Our Premier Provider program is being implemented to create a standard for recognizing our partners that continually go above and beyond. Through our Premier Provider program, we can measure the success of our providers year over year, and deliver that information to our customers.
Our goal is to provide as much transparency as possible to our customers and make it easier for them to find the providers they need for warehousing and fulfillment services. With the FLEXE Premier Provider program, we can create better matches between our warehouse providers and customers.
Get the most out of FLEXE Premier Providers
When working with our Premier Providers, you know you’re working with the best. Many of our Premier Providers offer fulfillment services. For our customers considering expanding their fulfillment networks, working with a Premier Provider is a great place to start.
Not only are you working with a FLEXE-recognized company, you’re working with one that has been highlighted because of its expertise in fulfillment services. That makes our Premier Providers the ideal candidates for testing fulfillment operations.
Plus, the FLEXE platform tracks everything you need for fulfillment. Through our platform, you can see inbound and outbound shipments and schedules, and receive real-time notifications about your inventory. Part of the criteria to be a Premier Providers surrounds a warehouse’s commitment to using the FLEXE platform to keep our teams and customers informed.
Not a Premier Provider?
The first step is to list your space with FLEXE and complete a project. As we roll out this program, we’ll be assessing warehouses that execute projects and go above and beyond for our customers. If you’re not selected this first time around, no worries! We’re here to help you excel.
If you’re interested in understanding how you can achieve next-level customer service, we’re happy to provide some input on ways to improve and help you attain Premier Provider status. If you have any questions, please don’t hesitate to contact us directly. We’re here to help.