Senior Manager, Transportation

  • Solutions
  • Dallas-Fort Worth Metroplex
  • Full Time
Flexe delivers enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. Ready to join the team transforming the $1.6T logistics industry?
The Senior Manager, Transportation will manage the partner selection and ongoing management of all Small Parcel providers. The Manager will be responsible for securing capacity and rates that meet client needs and allow Flexe to meet and exceed client requirements and to grow product and revenue goals.
- Partner Selection
- Onboarding partners
- Establishing metrics to measure partner performance
- Running QBRs
- Contract negotiations
- Serve as Parcel Subject Matter Expert (SME)
- Cross functional support as needed, with particular emphasis on Sales and Product support.

Responsibilities:

  • Choos­ing the part­ners need­ed to meet client demand
  • Nego­ti­at­ing pric­ing and con­tract terms with cho­sen providers
  • Bal­anc­ing hav­ing a range of options for clients with the need to con­cen­trate demand and dri­ve com­pet­i­tive pricing. 
  • Work with prod­uct team to pri­or­i­tize onboard­ing efforts for inte­gra­tion of car­ri­ers into the Flexe tech platform.
  • Work with ware­house part­ners to get car­ri­er pick up and local sup­port as need­ed to sup­port client needs.
  • Cre­ate scal­able onboard­ing / hyper­care process for client onboarding. 
  • Be direct­ly involved in client meet­ings to col­lect the voice of the cus­tomer and align our offer­ing with client needs.
  • Inform the orga­ni­za­tion of any changes in mar­ket con­di­tions that would impact com­pa­ny goals or client needs.
  • Pro­vide mar­ket input in sup­port of strat­e­gy updates and rev­enue planning
  • Par­tic­i­pate as SME in client meet­ings as need­ed to close new busi­ness and dri­ve trans­porta­tion revenue 
  • Pro­vide indus­try guid­ance to the Prod­uct team on TMS, ship­per por­tal, user expe­ri­ence, and all oth­er par­cel relat­ed Prod­uct decisions. 
  • Man­age capac­i­ty plan­ning with car­ri­ers to ensure client needs are met­Part­ner with Oper­a­tions on new project launch­es and peak sea­son needs. 
  • Work with Trans­porta­tion Oper­a­tions team to devel­op and stream­line busi­ness process­es to sup­port devel­op­ment of a scal­able Par­cel offering. 
  • Freight audit and bill pay
  • Client billing processes­Track­ing and deliv­ery con­fir­ma­tion process
  • Par­tic­i­pate in TMS vet­ting and development
  • Prod­uct Devel­op­ment input as Par­cel SME.
  • Source new car­ri­er capac­i­ty around heavy and bulky pack­ages to pro­vide alter­na­tives to UPS and FedEx for this volume. 

Ideal Candidate

  • Bachelor’s degree preferred.
  • 10+ years expe­ri­ence in Sales, Client Man­age­ment, Onboard­ing or Oper­a­tions in 3rd par­ty logis­tics busi­ness are required.
  • A deep knowl­edge of logis­tics oper­a­tions and process­es across all modes.
  • Demon­strat­ed abil­i­ty to own all car­ri­er rela­tion­ships. Be the face of Flexe to the car­ri­er community.
  • Deep rela­tion­ships in the par­cel space with numer­ous car­ri­ers that will enable Flexe to part­ner quick­ly and intelligently. 
  • Demon­strat­ed abil­i­ty to think strate­gi­cal­ly yet act tactically. 
  • Expe­ri­ence run­ning quar­ter­ly busi­ness reviews (QBRs) and man­ag­ing bal­anced scorecards.
  • Pro­fi­cien­cy in Office, prin­ci­pal­ly Excel and Pow­er­Point or Google suite prin­ci­pal­ly Sheets and Slides required.
  • Expe­ri­ence with indus­try tools like TMS sys­tems strong­ly preferred.
  • Gives and wel­comes feed­back; con­tributes to build­ing a pos­i­tive, effi­cient, and moti­vat­ed spirit.
  • A per­son with a strong net­work of con­tacts and who val­ues net­work­ing as a discipline. 
  • Good Judg­ment. Can gath­er infor­ma­tion, weigh rel­e­vant fac­tors and make qual­i­ty deci­sions based on data, trends, and past expe­ri­ence with lit­tle guidance.
  • Demon­strates accu­ra­cy and thor­ough­ness; looks for ways to improve and pro­mote qual­i­ty sales oper­a­tions, process­es, and per­for­mance in self and oth­ers; applies feed­back to improve per­for­mance; adheres to com­pa­ny and depart­men­tal poli­cies, pro­ce­dures and/​or agreements.
  • Expe­ri­ence nego­ti­at­ing con­tracts required.
  • Per­forms at a high lev­el of effi­cien­cy; com­pletes work in a time­ly man­ner; self-moti­vat­ed and strives to increase productivity.
  • Depend­able. Fol­lows instruc­tions, responds to man­age­ment direc­tion; assumes respon­si­bil­i­ty for own actions; com­pletes tasks on time or esca­lates when necessary.
  • Dis­plays Ini­tia­tive. Asks for and offers help when needed.
  • Strong prob­lem solver.
  • Bal­anced per­son­al­i­ty. Seri­ous approach to the job, cou­pled with an under­stand­ing of the impor­tance of humor, morale and instill­ing a sense of inclu­sion in the work­place­Su­perb jug­gler of tasks and people.
  • Com­fort­able work­ing autonomous­ly in a remote set­ting. Able to hold him or her­self respon­si­ble for dai­ly deliv­er­ables with­out sig­nif­i­cant oversight.
  • Requires trav­el and/​or in per­son work.
  • Able to trav­el up to 20% includ­ing inter­na­tion­al trav­el as needed.

Ben­e­fits

The ben­e­fits pack­age at Flexe is thought­ful­ly designed to help peo­ple lead healthy lives in and out­side of work.

  • Health ben­e­fits for individual:
    • Den­tal and vision are cov­ered 100%
    • Med­ical is cov­ered 100% for HSA or a tiny pre­mi­um for PPO.
  • 401k Match­ing Program
  • Inter­net Stipend, while we’re 100% work from home
  • $300 Work from home office reimbursement
  • 20 days of PTO13 Total Holidays
    • 10 com­pa­ny hol­i­days (We’ve added June­teenth to our list of hol­i­days observed)
    • 2 float­ing holidays
    • Take your birth­day off!
  • Paid Parental Leave & Bereave­ment Leave
  • Paid Vol­un­teer Time
  • Indus­try learn­ing ini­tia­tives with talks, demos, site vis­its. Etc.

Work­ing at Flexe

Here are a few perks that make day to day work at Flexe even more enjoyable:

  • Choice of Mac­Book or PC and mon­i­tor set­up, and height-adjustable stand­ing desk
  • Locat­ed in his­toric Pio­neer Square; restau­rants, bars, shops, and mass tran­sit hub
  • Phil­an­throFlexe pro­gram. A quar­ter­ly pro­gram where we give back to the com­mu­ni­ty through vol­un­teer work, fundrais­ing dri­ves, etc.

We look forward to hearing from you.