Manager, Learning & Development

What you'll do:

• Own and dri­ve the strat­e­gy and imple­men­ta­tion plan for the cor­po­rate learn­ing team
• Man­age, coach, and inspire a high per­form­ing team of learn­ing pro­fes­sion­als, help­ing them achieve and exceed per­for­mance goals and progress in their skill sets to become influ­en­tial busi­ness partners.
• Con­sult with strate­gic HR Busi­ness Part­ner­ship team and client group lead­ers to assess employ­ee devel­op­ment needs, rec­om­mend appro­pri­ate solu­tions, dri­ve deploy­ment, and mea­sure effectiveness.
• Part­ner and col­lab­o­rate close­ly with learn­ing teams in Sales Enable­ment and Oper­a­tions to share cor­po­rate learn­ing roadmap, pri­or­i­tize oppor­tu­ni­ties and needs, and lever­age resources across teams.
• Uti­lize emerg­ing tech­nolo­gies and cre­ative solu­tions to deliv­er holis­tic learn­ing expe­ri­ences to employ­ees at all lev­els of the organization. 
• As a player/​coach, dri­ve the devel­op­ment and facil­i­ta­tion of our man­ag­er enable­ment pro­grams, includ­ing the design and facil­i­ta­tion of vir­tu­al and on-site pro­grams for new managers.
• Design and facil­i­tate ongo­ing pro­fes­sion­al devel­op­ment offer­ings tied to key com­pe­ten­cies expect­ed at Flexe (work­shops, microlearn­ings, job aids, etc)
• Devel­op and man­age your team’s KPIs, mon­i­tor work-back plans and mile­stones, com­mu­ni­cate risks or obsta­cles as appro­pri­ate, repri­or­i­tize projects or resources as need­ed, and esca­late changes and issues quick­ly to key stakeholders.
• Cham­pi­on Flexe’s Diver­si­ty, Equi­ty and Inclu­sion com­mit­ments, ensur­ing your team’s sup­port fur­ther our DE&I ini­tia­tives in all learn­ing touchpoints. 
• Sup­port broad­er HR team as need­ed on large employ­ee life­cy­cle ini­tia­tives by devel­op­ing and curat­ing tools, resources, and cours­es to sup­port employ­ees and the business.

Does this sound like you?

• Min­i­mum 10 years of work expe­ri­ence in HR, Learn­ing or relat­ed field
• – Min­i­mum of 7 years of expe­ri­ence in cor­po­rate Learn­ing & Devel­op­ment roles
• – Min­i­mum of 3 years of direct man­age­ment expe­ri­ence, with at least 2 years lead­ing L&D with­in a fast mov­ing Tech company
• Sig­nif­i­cant expe­ri­ence devel­op­ing and lead­ing large scale learn­ing solu­tions, and rapid e‑learning and hybrid course development
• Sig­nif­i­cant expe­ri­ence eval­u­at­ing devel­op­ment pro­grams with an abil­i­ty to iden­ti­fy and present data-dri­ven insights and trends to show­case the impact learn­ing has on busi­ness outcomes
• Strong facil­i­ta­tion skills from front­line employ­ees to exec­u­tive learners
• Pro­fi­cient in L&D tech­nol­o­gy tools, LMS, CMS, and relat­ed author­ing tools
• Com­mit­ment to cre­ative prob­lem solv­ing and sys­tems think­ing with a pas­sion for try­ing new technologies
• Excep­tion­al writ­ten, ver­bal, and inter­per­son­al com­mu­ni­ca­tion skills across all lev­els of leadership
• Moti­vat­ed in the face of com­plex­i­ty and ambi­gu­i­ty and able to inspire their team to use an oppor­tu­ni­ty mind­set vs a scarci­ty mindset

Preferred Qualifications:

• Expe­ri­ence devel­op­ing and dri­ving strate­gic learn­ing roadmap strong­ly preferred
• Master’s degree in Edu­ca­tion, HR, I/O Psy­chol­o­gy, Orga­ni­za­tion Behav­ior, Orga­ni­za­tion Devel­op­ment, or relat­ed field or equiv­a­lent experience
• Expe­ri­ence in logis­tics, sup­ply chain, or trans­porta­tion desired
• Expe­ri­ence using G‑Suite, Slack, Artic­u­late 360 (Rise and Sto­ry­line), Cor­ner­stone LMS
• Cer­ti­fi­ca­tions in IDI, DiSC, Strengths Find­er, Thomas Kil­man Con­flict Mod­el, Cru­cial Con­ver­sa­tions, or oth­er frame­works helpful