Key Account Manager

  • Sales
  • Dallas-Fort Worth Metroplex
  • Full Time
Flexe delivers enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. Ready to join the team transforming the $1.6T logistics industry?
The Key Account Manager (KAM) position will have responsibility to manage primary relationships between Flexe and a portfolio of key customers.  Reporting to the Group Director,, the Key Account Manager is responsible for developing successful business plans with their client portfolio with a focus on:  account profitability, planning for and executing on growth goals, and client retention for their designated customers.  Additional responsibilities include the development and oversight of a joint business plan, development of SOP’s, customer relations, pricing management, forecasting, and working collaboratively with multiple stakeholder parties within Flexe.


  • Devel­op sol­id rela­tion­ships between key client stake­hold­ers and Flexe
  • Resolve client issues and devel­op cor­rec­tive action plans
  • Gain under­stand­ing of client’s sup­ply chain and antic­i­pate future needs
  • Work col­lab­o­ra­tive­ly with inter­nal teams to com­mu­ni­cate client needs and cre­ate solutions
  • Nego­ti­ate con­tracts and pric­ing with clients
  • Estab­lish bud­gets with clients and respon­si­ble for achiev­ing bud­get­ed goals
  • Orga­nize & lead busi­ness reviews with a client to: review ser­vice, devel­op joint ini­tia­tives, and cre­ate new growth opportunities 
  • Plan and present reports on account progress, pro­gram goals, and key ini­tia­tives to share with team mem­bers and client stakeholders
  • Ana­lyze client data to iden­ti­fy trends and devel­op proac­tive solu­tions for client


  • Bach­e­lor’s Degree or equiv­a­lent com­bi­na­tion of edu­ca­tion and experience 
  • Min­i­mum of 3 years expe­ri­ence in account man­age­ment, busi­ness devel­op­ment, or sales in a sup­ply chain/​logistics industry
  • Abil­i­ty to trav­el up to 30%
  • Able to mul­ti­task, pri­or­i­tize, and man­age time efficiently
  • Goal-ori­ent­ed, orga­nized team play­erEx­cel­lent writ­ten, oral, and pre­sen­ta­tion com­mu­ni­ca­tion skills
  • Key­board­ing skills and com­put­er lit­er­a­cy with spread­sheets, word pro­cess­ing, pre­sen­ta­tions and oth­er relat­ed programs
  • Must be autho­rized to work in the US with­out restric­tion. We will not be spon­sor­ing visas for this role at this time.


Our ben­e­fits pack­age at Flexe is thought­ful­ly designed to help our employ­ees lead healthy lives inside and out­side of work.

  • Med­ical, den­tal, and vision insurance 

  • 401k with employ­er match 

  • 4 weeks of paid time off, an addi­tion­al 13 paid com­pa­ny hol­i­days (10 stan­dard hol­i­days, 2 float­ing hol­i­days and your birthday!)

  • 2 days of vol­un­teer PTO

  • 12 weeks of com­pa­ny-paid parental leave

  • Ful­ly remote, in-office, or hybrid work environment 

  • $300 home office stipend and month­ly home inter­net reimbursement

  • Employ­ee sup­port groups, social groups, and men­tor­ship program

  • Employ­ee-dri­ven pro­grams for volunteering

  • Man­ag­er devel­op­ment pro­gram and resources

  • Access to free LinkedIn Learn­ing courses

We look forward to hearing from you.

Learn more about working at Flexe.