Category: Best practice

Omnichannel Fulfillment: How Retailers are Optimizing for the Holidays

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The holidays are right around the corner and customer expectations have never been higher. How are retailers using omnichannel fulfillment to prepare for the 2018 holiday season? Customer data is critical, especially in terms of Q4 planning. Retailers need to know what we buy, when we buy, and notably, where and how we buy. With […]

Outdated Supply Chains Can’t Meet Consumers’ “Need-It-Now” Mentality

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Find out how to satisfy the “need it now” mentality of your customers through a better last-mile strategy from our technology partner, Convey’s, VP / Chief Marketing Officer, Kirsten Newbold-Knipp. Before eCommerce, consumers shopped in stores, not from their homes. Inventory was sent in scheduled, bulk shipments and the destination was a shelf, not a doorstep. […]

Part 3: Delighting Customers Through Superior Retail Operations (Video)

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In our final installment of the Seattle Startup Week Panel, Delighting Customers through Superior Retail Operations, we learn which retailers are doing well online, why people still feel compelled to go to the store, and also, what to expect with online grocery shopping.   You can also access the video here >> Laurel Martin: I’m […]

Part 2: Delighting Customers with Superior Retail Operations (Video)

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At this year’s Seattle Startup Week, our CEO and co-founder, Karl Siebrecht, was joined on a panel with BevyUp’s co-founder and CEO, Mauricio Cuevas, and FitCode’s co-founder and CEO, Rian Buckley. In part two, find out which retailers are leading and fostering innovation in their retail operations, what functions retailers should own internally instead of […]

Part 1: Delighting Customers with Superior Retail Operations (Video)

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Last week, we attended Seattle Startup Week in Pioneer Square. FLEXE CEO and co-founder, Karl Siebrecht, was on a panel alongside Rian Buckley, co-founder and CEO of FitCode, and Mauricio Cuevas, co-founder and CEO of BevyUp, and moderated by Laurel Martin. Together they addressed how to delight customers with superior retail operations. Below is part […]

4 Ways to Improve Inventory Management and Delivery (Webinar)

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Your delivery promise can make or break a sale. For example, 99 percent of U.S. consumers say fast delivery is important to them when making online purchases. Amazon has raised the bar. But, not every retailer can match what Amazon has built. Nor should they. As an online retailer, there are other ways to attract […]

Takeaways from 2018 Prime Day

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Prime Day 2018 was historic. That is, until next year, when it will be even bigger. Prime Day shoppers spent an estimated $4.2 billion during the sale—spanning across more than 100 million products. To compare, across all U.S. retailers, Americans spent $7.9 billion on Black Friday and $6.6 billion on Cyber Monday in 2017. Amazon […]

A Thing of Beauty: Scalable, Flexible eCommerce Fulfillment

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The world of cosmetics is a personal one. Whether it’s a staple item, or something new a shopper wants to try, having it available as quickly as possible is a must. When eCommerce is the sole selling channel, ease of ordering, price, and cost of shipping are as paramount as the quality of products being […]

2018 D3: Future-Proof Your Warehouse Strategy

Last month, we attended the 2018 D3 Retail Summit in Brooklyn, put together by eyefortransport (EFT). It was a packed couple of days with a lot of great speakers brought together for a common interest: how to solve the retail supply chain challenge. New technologies, changing buying behaviors, and market saturation have put retail to […]

3 Things to Consider When Weighing Your (Delivery) Options

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The logistics that support a compelling delivery promise require a lot of work behind the scenes, but consumer demands for better delivery options make a strong fulfillment strategy critical for growing your business. We all know how we got here. Amazon spent decades building an incomparable eCommerce logistics infrastructure that makes high-volume, free, two-day delivery […]

// from Jordan Furdock at Net-Results