Category: Retail

Part 3: Delighting Customers Through Superior Retail Operations (Video)

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In our final installment of the Seattle Startup Week Panel, Delighting Customers through Superior Retail Operations, we learn which retailers are doing well online, why people still feel compelled to go to the store, and also, what to expect with online grocery shopping.   You can also access the video here >> Laurel Martin: I’m […]

Part 2: Delighting Customers with Superior Retail Operations (Video)

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At this year’s Seattle Startup Week, our CEO and co-founder, Karl Siebrecht, was joined on a panel with BevyUp’s co-founder and CEO, Mauricio Cuevas, and FitCode’s co-founder and CEO, Rian Buckley. In part two, find out which retailers are leading and fostering innovation in their retail operations, what functions retailers should own internally instead of […]

Part 1: Delighting Customers with Superior Retail Operations (Video)

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Last week, we attended Seattle Startup Week in Pioneer Square. FLEXE CEO and co-founder, Karl Siebrecht, was on a panel alongside Rian Buckley, co-founder and CEO of FitCode, and Mauricio Cuevas, co-founder and CEO of BevyUp, and moderated by Laurel Martin. Together they addressed how to delight customers with superior retail operations. Below is part […]

4 Ways to Improve Inventory Management and Delivery (Webinar)

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Your delivery promise can make or break a sale. For example, 99 percent of U.S. consumers say fast delivery is important to them when making online purchases. Amazon has raised the bar. But, not every retailer can match what Amazon has built. Nor should they. As an online retailer, there are other ways to attract […]

Takeaways from 2018 Prime Day

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Prime Day 2018 was historic. That is, until next year, when it will be even bigger. Prime Day shoppers spent an estimated $4.2 billion during the sale—spanning across more than 100 million products. To compare, across all U.S. retailers, Americans spent $7.9 billion on Black Friday and $6.6 billion on Cyber Monday in 2017. Amazon […]

9 Retail & Logistics Trends to Watch in 2018

It’s 2018. We’re just as surprised as you. One thing is for sure: 2017 was a big year for the retail and supply chain industries. Last year, we saw nearly 7,000 physical stores close while eCommerce sales soared.  Commerce is different now. The way we consume has fundamentally changed and it’s up to retailers and […]

2017 Black Friday & Cyber Monday: A Look So Far

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We’re nearly through the holidays and the apex is fast approaching (we can’t believe it’s already here either). While there won’t be a comprehensive look at holiday spend until after the new year, here’s a list of Black Friday and Cyber Monday stats so far. One this is clear: it’s shaping up to be a […]

Part 2: Cost Widens the Gap—What Stands In the Way of Meeting Customer Demands

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What motivates shoppers to make a purchase? What stands in the way of retailers making the right improvements to meet customer demands? Cost. The problem is two-fold. Whether it’s a customer considering a product on your website or a retailer considering a new B2B solution, the considerations are fundamentally the same. No matter what—when making […]

The Last Mile of Delivery: Getting Shorter and Evermore Important

You order something online, as we do. And come home to a package waiting for you on the front doorstep. Even if you get a notification that the package has been delivered, it’s a great feeling—mini gifts and tidbits we send ourselves throughout the year (even when it’s toilet paper). There’s a sense of satisfaction […]

// from Jordan Furdock at Net-Results