THE FUTURE OF
SUPPLY CHAIN

Innovating to survive industry
disruption. Experts weigh in.

LETTER FROM THE EDITOR

Karl Siebrecht, Co-founder & CEO, FLEXE

Commerce used to be straightforward. But shopping today extends beyond store hours and shelf space. The Internet has made it a 24/7 exercise.

From creating a website to selling online to meeting consumer demands for ever-faster and more-affordable delivery, the Internet has changed the fundamentals of retail. And it continues to. Amazon has been the clear leader in defining eCommerce and pushing the boundaries of what once was inconceivable. But now, many forward-thinking retailers are turning to new technologies and service providers to get a foothold and catch up.

Retailers must embrace “On-Demand Commerce,” and solve for consumers’ desires to shop when, where, and how they want.

Retailers must embrace “On-Demand Commerce,” and solve for consumers’ desires to shop when, where, and how they want. For legacy retailers, a completely reconsidered digital infrastructure is necessary to survive the “Retail Apocalypse”; for pure-play eCommerce retailers, standing out amongst the crowd and creating brand awareness is required to thrive.

The rise of On-Demand Commerce and the “Now Economy” is transforming every retailer into a technology and logistics company.

And while technology is enabling the Now Economy, it’s not the driver. That, as always, is the desire of innovative companies to deliver better service and a better experience to their customers.

Technology is enabling the Now Economy, but it’s not the driver.

We asked some of the most innovative people we know to tell us about the forces reshaping the supply chain and the world of commerce. They shared some insightful viewpoints, and some predictions for what’s still to come.

We hope you find value in this discussion. If you’d like to connect with us, or any of our contributors, to continue this conversation, we hope you’ll do so. We look forward to hearing your perspectives as well.

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THE POWER OF SUPPLY CHAIN DESIGN

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SELF-INFLICTED WOUNDS: TAKING STOCK OF THE RETAIL INDUSTRY

SUPPLY CHAIN BRINGS CHALLENGES—AND OPPORTUNITY

ECOMMERCE LOGISTICS: MATCHING REAL ESTATE WITH DEMAND

A ROADMAP FOR RESHAPING THE RETAIL SUPPLY CHAIN

IN THE ECOMMERCE ERA, THE CUSTOMER WINS

EMBRACE SUPPLY CHAIN INNOVATION, BUT DON’T NEGLECT THE FUNDAMENTALS

BALANCING TECHNOLOGY WITH THE HUMAN TOUCH

CONSTRAINED ASSETS ADD TO SUPPLY CHAIN CHALLENGES