Tag: customer satisfaction

Part 1: Delighting Customers with Superior Retail Operations (Video)

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Last week, we attended Seattle Startup Week in Pioneer Square. FLEXE CEO and co-founder, Karl Siebrecht, was on a panel alongside Rian Buckley, co-founder and CEO of FitCode, and Mauricio Cuevas, co-founder and CEO of BevyUp, and moderated by Laurel Martin. Together they addressed how to delight customers with superior retail operations. Below is part […]

Win Q4: Make Fulfillment Your Secret Weapon

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The 2016 holiday season brought in more than $1 trillion in sales for retailers. For many, it’s the biggest time of the year and accounts for up to 30% of annual sales. And, the 2017 holidays are right around the corner. For eCommerce retailers, holiday success comes down to two departments: Marketing and Logistics. Your […]

Add Flexibility with these 4 Logistics Technologies

Traditional supply chains have survived a long time without requiring too much deviation. Today’s consumers are changing all that. Adding flexibility to your supply chain is now a must-have to stay relevant with your customers. I helped a friend purchase a grill a few months back, and her story crystalized this predicament for me. She […]

4 Supply Chain Secrets to Drive Customer Satisfaction

“Any supply chain is only as strong as its weakest link. A company can move a product from China to the United States, clear it through Customs, move it to a distribution center, and fulfill it in record time. But if it doesn’t deliver the product to consumers quickly enough, they are not happy, and […]

// from Jordan Furdock at Net-Results