Tag: eCommerce Fulfillment

Outdated Supply Chains Can’t Meet Consumers’ “Need-It-Now” Mentality

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Find out how to satisfy the “need it now” mentality of your customers through a better last-mile strategy from our technology partner, Convey’s, VP / Chief Marketing Officer, Kirsten Newbold-Knipp. Before eCommerce, consumers shopped in stores, not from their homes. Inventory was sent in scheduled, bulk shipments and the destination was a shelf, not a doorstep. […]

Part 3: Delighting Customers Through Superior Retail Operations (Video)

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In our final installment of the Seattle Startup Week Panel, Delighting Customers through Superior Retail Operations, we learn which retailers are doing well online, why people still feel compelled to go to the store, and also, what to expect with online grocery shopping.   You can also access the video here >> Laurel Martin: I’m […]

Part 1: Delighting Customers with Superior Retail Operations (Video)

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Last week, we attended Seattle Startup Week in Pioneer Square. FLEXE CEO and co-founder, Karl Siebrecht, was on a panel alongside Rian Buckley, co-founder and CEO of FitCode, and Mauricio Cuevas, co-founder and CEO of BevyUp, and moderated by Laurel Martin. Together they addressed how to delight customers with superior retail operations. Below is part […]

A Thing of Beauty: Scalable, Flexible eCommerce Fulfillment

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The world of cosmetics is a personal one. Whether it’s a staple item, or something new a shopper wants to try, having it available as quickly as possible is a must. When eCommerce is the sole selling channel, ease of ordering, price, and cost of shipping are as paramount as the quality of products being […]

2018 D3: Future-Proof Your Warehouse Strategy

Last month, we attended the 2018 D3 Retail Summit in Brooklyn, put together by eyefortransport (EFT). It was a packed couple of days with a lot of great speakers brought together for a common interest: how to solve the retail supply chain challenge. New technologies, changing buying behaviors, and market saturation have put retail to […]

9 Retail & Logistics Trends to Watch in 2018

It’s 2018. We’re just as surprised as you. One thing is for sure: 2017 was a big year for the retail and supply chain industries. Last year, we saw nearly 7,000 physical stores close while eCommerce sales soared.  Commerce is different now. The way we consume has fundamentally changed and it’s up to retailers and […]

Part 2: Cost Widens the Gap—What Stands In the Way of Meeting Customer Demands

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What motivates shoppers to make a purchase? What stands in the way of retailers making the right improvements to meet customer demands? Cost. The problem is two-fold. Whether it’s a customer considering a product on your website or a retailer considering a new B2B solution, the considerations are fundamentally the same. No matter what—when making […]

Survey Sheds Light On Delivery Promise Gap: Supply Chain DIVE Insights

FLEXE recently conducted the 2017 eCommerce Business Fulfillment and Logistics Survey to 100+ eCommerce companies. We wanted to understand how delivery promise impacts sales. The full report will be available soon, but Supply Chain DIVE released an article this week, Exclusive: Retailers don’t think fast, free shipping is important to consumers, in which FLEXE co-founder and […]

Sufficiently “Primed”? What We Can Learn from Amazon Prime Day

Tuesday of last week (July 11) was Amazon Prime Day—a holiday that single-handedly accounts for Amazon’s biggest sales day of the year. After running its third annual Prime Day, it’s clear the Amazon-specific holiday is only getting smarter and gaining traction for boosting sales in retail’s second-slowest month of the year. Amazon Prime Day began […]

// from Jordan Furdock at Net-Results